CIS Home Solutions Privacy Policy

 CIS Home Solutions App


Effective Date: 16-02-2026


CIS Home Solutions (“we,” “our,” or “us”) operates the CIS Home Solutions mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.


By using the CIS Home Solutions App, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

1.1 Personal Information


We may collect the following personal information when you use our App:


Full Name


Phone Number


Email Address


Address / Project Location


Profile Information


Payment Details (processed securely via third-party gateways)


1.2 Non-Personal Information


We may automatically collect:


Device Information


IP Address


App usage data


Android Advertising ID


Crash logs and analytics data


2. How We Use Your Information


We use the collected information to:


Provide and manage our services


Process service requests and bookings


Contact you regarding project updates


Improve app performance and user experience


Send important notifications and updates


Prevent fraud and ensure security


3. Payment Information


All payments are processed securely via third-party payment gateways (e.g., Razorpay, UPI, Bank Transfer). We do not store your complete card or banking details on our servers.


4. Location Information


If required for service delivery, we may collect your location data to:


Identify service area


Assign nearby technicians


Improve service efficiency


Location access is requested only with your permission.


5. Data Sharing & Disclosure


We do not sell your personal information.


We may share information only with:


Authorized service partners or technicians


Payment processing providers


Legal authorities if required by law


6. Data Security


We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.


However, no digital platform can guarantee 100% security.


7. Data Retention


We retain your information only as long as necessary to:


Provide services


Comply with legal obligations


Resolve disputes


8. Your Rights


You have the right to:


Access your personal data


Request correction of incorrect data


Request deletion of your data


Withdraw consent


To exercise these rights, contact us at the email below.


9. Third-Party Services


The App may use third-party services such as:


Google Analytics


Firebase


Payment Gateways


SMS/OTP providers


These services have their own privacy policies.


10. Children’s Privacy


Our App is not intended for children under the age of 18. We do not knowingly collect personal information from children.


11. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Updates will be posted within the App and on our website.


12. Contact Us


If you have any questions regarding this Privacy Policy, please contact:


CIS Home Solutions

Email: support@cishomesolutions.com

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