Privacy Policy
Privacy Policy (Royal Heritage Rajasthan)
This Privacy Policy explains how Royal Heritage Rajasthan (“we”, “our”, “us”) collects, uses, shares, and protects information when you use the Royal Heritage Rajasthan mobile application (the “App”). By using the App, you agree to the practices described in this Privacy Policy.
Information we collect
We may collect information that you provide directly when you use the App, such as your name, email address, phone number, and any details you submit through forms (for example, enquiries, bookings, feedback, or support requests).
We may also collect certain information automatically when you use the App, such as device information (model, OS version), app usage data (screens visited, actions taken), IP address, and approximate location derived from IP (depending on your device/network settings).
If the App includes optional features (for example, GPS-based location services, camera uploads, or contact access), the App will request your permission at the time of use, and you can deny or later revoke that permission in your device settings.
How we use your information
We use information to:
Provide and operate the App, including responding to enquiries and customer support requests.
Process or facilitate bookings, requests, or services you choose to use through the App (if applicable).
Improve App performance, troubleshoot issues, and understand how users interact with the App.
Send service-related communications (such as confirmations, important notices, and policy updates).
Send marketing messages only where permitted by law and, where required, with your consent (you can opt out anytime).
Sharing and disclosure
We do not sell your personal information. We may share information:
With service providers that help run the App (such as hosting, analytics, customer support tools, email/SMS providers), only to perform services on our behalf.
If required by law, regulation, legal process, or enforceable governmental request.
To protect the rights, safety, and security of users, the public, or our business (for example, fraud prevention and security investigations).
In connection with a business transaction (such as merger, acquisition, or asset sale), where information may be transferred as part of that transaction.
Cookies and similar technologies
If the App uses embedded web views or linked web pages, those pages may use cookies or similar technologies to enhance user experience and measure performance. You can usually manage cookies through your browser settings (for web content) and control some tracking permissions through device settings.
Data retention
We keep information only as long as needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for accounting, compliance, or dispute resolution).
Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, loss, or alteration. However, no method of transmission or storage is 100% secure, so absolute security cannot be guaranteed.
Your choices and rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. You may also opt out of marketing communications by using the unsubscribe option (if provided) or by contacting us.
Children’s privacy
The App is not intended for children under the age of 13 (or a higher age where required by local law), and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate action.
Third-party links and services
The App may include links to third-party websites or services (for example, maps, payment gateways, booking partners, social media pages). Their privacy practices are governed by their own policies, and this Privacy Policy does not apply to those third parties.
International data transfers
If information is processed outside your state or country (for example, through cloud service providers), we take steps intended to ensure an appropriate level of data protection consistent with applicable law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If changes are significant, we will provide notice within the App or through other appropriate means, and update the “Effective date” above.
Contact us
If you have questions or requests regarding this Privacy Policy, contact:
Royal Heritage Rajasthan
Email: decabyteads@gmail.com
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